Contact AuraKin
Business information
AuraKin is operated by AURAKIN TECHNOLOGY LIMITED.
Customer support: Customer support is provided by email at info@aurakin.net. We aim to reply within 1-2 business days.
AuraKin is an online store offering Eastern-inspired gifts, tea rituals, tea ware, jewelry, hair accessories, and home ritual objects for modern daily life.
For customer support, order questions, product questions, shipping updates, or return requests, please contact us at info@aurakin.net.
We aim to reply within 1-2 business days. During peak periods or holidays, replies may take a little longer, but we will do our best to respond as soon as possible.
When contacting us about an order, please include your order number, the email used at checkout, and a short description of your question so we can help you faster.
Business location
AuraKin operates from Shenzhen, Guangdong, China, and serves customers through our online store at aurakin.net.
Helpful links
- Shipping Policy: United States orders of US$50.00 or more qualify for free standard shipping. Orders from US$0.00 to US$49.99 ship with US$10.00 standard shipping. Estimated delivery is 4-12 business days after shipment.
- Refund and Return Policy: eligible returns may be requested within 14 days after delivery.
- Privacy Policy
- Terms of Service