服务条款
Terms of Service
Business information
AuraKin is operated by Shenzhen Junyueli Technology Co., Ltd. (深圳市君悦励科技有限公司).
Registered address: Room 102, Building C5, Jirui Comprehensive Park, Longhuan 1st Road, Jinglong Community, Longhua Subdistrict, Longhua District, Shenzhen, Guangdong 518109, China.
Customer support: aurakin31@outlook.com. Preferred contact method: email.
These Terms of Service apply to your access to and use of AuraKin's online store at aurakin.net. By browsing the store or placing an order, you agree to these terms and to the policies linked from our store.
Store information
AuraKin is an online store offering Eastern-inspired gifts, tea rituals, tea ware, jewelry, hair accessories, and home ritual objects. AuraKin operates from Shenzhen, Guangdong, China. Customer support is available at aurakin31@outlook.com.
Products and descriptions
We aim to present product names, images, descriptions, prices, available promotions, and shipping information clearly. Product colors and appearance may vary slightly depending on your device display and lighting. Product availability may change without notice.
Orders and payment
Submitting an order means you are offering to purchase the selected products. An order is accepted after checkout is completed and the order is confirmed. We may contact you if additional information is needed to process or fulfill your order.
Shipping
Shipping options, shipping costs, taxes where applicable, discounts, and checkout totals are shown before payment. For United States orders, standard shipping is US$10.00 for orders from US$0.00 to US$49.99, and standard shipping is free for orders of US$50.00 or more. The current estimated United States standard delivery window is 4-12 business days after shipment. Please review our Shipping Policy for details.
Returns and refunds
Eligible returns may be requested within 14 days after delivery. Items must be unused, in their original condition, and returned with original packaging where reasonably possible. Please review our Refund and Return Policy before requesting a return.
Customer responsibilities
You agree to provide accurate contact, billing, and shipping information at checkout. You are responsible for reviewing your order details before submitting payment and for contacting us promptly if you notice an issue.
Privacy
Personal information is handled according to our Privacy Policy. Please review it to understand how information is collected, used, and shared when you use our store.
Limitation of use
You may not use our store or services for unlawful purposes, fraudulent activity, abuse, interference with store operations, or violation of applicable laws or regulations.
Contact
For questions about these terms, your order, shipping, returns, or products, contact aurakin31@outlook.com. We aim to reply within 1-2 business days.