Contact AuraKin

Contact AuraKin

Business information

AuraKin is operated by Shenzhen Junyueli Technology Co., Ltd. (深圳市君悦励科技有限公司).

Registered address: Room 102, Building C5, Jirui Comprehensive Park, Longhuan 1st Road, Jinglong Community, Longhua Subdistrict, Longhua District, Shenzhen, Guangdong 518109, China.

Customer support: aurakin31@outlook.com. Preferred contact method: email.

AuraKin is an online store offering Eastern-inspired gifts, tea rituals, tea ware, jewelry, hair accessories, and home ritual objects for modern daily life.

For customer support, order questions, product questions, shipping updates, or return requests, please contact us at aurakin31@outlook.com.

We aim to reply within 1-2 business days. During peak periods or holidays, replies may take a little longer, but we will do our best to respond as soon as possible.

When contacting us about an order, please include your order number, the email used at checkout, and a short description of your question so we can help you faster.

Business location

AuraKin operates from Shenzhen, Guangdong, China, and serves customers through our online store at aurakin.net.

Helpful links

  • Shipping Policy: United States orders of US$50.00 or more qualify for free standard shipping. Orders from US$0.00 to US$49.99 ship with US$10.00 standard shipping. Estimated delivery is 4-12 business days after shipment.
  • Refund and Return Policy: eligible returns may be requested within 14 days after delivery.
  • Privacy Policy
  • Terms of Service