Refund Policy
Refund Policy
Last updated: June 27, 2026
Return Window
We accept returns within 30 days of delivery. Items must be unused, undamaged, and in their original packaging.
Non-Returnable Items
- Gift cards
- Perishable items (if applicable)
- Items marked as final sale
How to Initiate a Return
- Contact us at aurakin31@outlook.com with your order number and reason for return
- We'll provide you with a return authorization and shipping instructions
- Package the item securely in its original packaging
- Ship the item back to us (return shipping costs apply unless the item is defective)
Refund Processing
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos. We'll send a replacement or issue a full refund, including return shipping costs.
Exchanges
We currently do not offer direct exchanges. To receive a different item, please return the original item for a refund and place a new order.
Contact
For any questions about our refund policy, please contact us at aurakin31@outlook.com.